Onsip record call5/4/2023 ![]() Recording Rules let you define when a call should be recorded and in which SSP those recordings should be stored. Once you have added the SSP credentials to your account, you will then create a Recording Rule. When you’ve finished entering the information, select the "Confirm" link - you will see a note stating that you’ve successfully created the SSP in your OnSIP account. Select the JSON key file (given to you by your Google Cloud account).Įnter the Container Name, found in your Rackspace account, where your calls should be stored.Įnter the API Key used to access the Rackspace API.Įnter the Username of your Rackspace account. These keys were provided when you created the account in AWS.Įnter the Project ID in your Google Cloud account where your bucket was created.Įnter the Bucket Name of the bucket where you’d like your calls to be stored. Type in or paste the bucket name of the bucket you’ve just created in the AWS storage account.Ĭopy and paste both the Access Key and the Secret Key into their respective fields. Type in a descriptive name for your provider and select the provider you’ve chosen from the "Service" dropdown menu.ĭepending on which provider you’ve selected, the setup fields will change:.Navigate to the " Resources" tab, click on the " Create New Resource" link, click on the "Storage Service" icon, and then select the "Create a new Storage Service"button.Once you have created an SSP account, add the SSP credentials in your OnSIP account. Please see these articles on creating an SSP account: Once that is completed, recorded calls will be uploaded to the SSP, where you can access them.įollow these instructions to set up the Call Recording feature on your account. In order to set up Call Recording, you must also link your OnSIP account with a supported third party Storage Service Provider (SSP). You can record calls for selected users (or choose to record the calls of every user on the account), as well as select the direction of calls to record (inbound, outbound, or both). OnSIP customers can record calls made and received on their account for quality, training, and compliance purposes. Video Tutorial: Setting up call recording in an OnSIP account
0 Comments
Leave a Reply. |